How AI Video Credits Work: Charges, Refunds and Carry-Over
Credits are the currency for everything on PulseMotionHub, from a one-credit image to a long AI Director video. If you have ever wondered when a credit is taken, what happens when a generation fails, or whether unused credits disappear, this article answers it in plain terms.
- A credit is charged when you start a generation and refunded automatically if it fails on our side.
- Credits bought as a one-time purchase never expire. Unused subscription credits carry over.
- Every tool shows its price before you generate, and the full list is on the credit costs page.
- A prompt that breaks the content policy is stopped before any credits are used.
What a Credit Is
A credit is a unit of spending that covers the compute behind each generation. A simple image is 1 credit. A short video clip is 1 to 16 credits depending on the model. A long AI Director video can be hundreds. Because the underlying AI models cost different amounts to run, credits let us price each tool fairly, and you always see the number before you press Generate.
How You Get Credits
| Route | What you get | Expiry |
|---|---|---|
| Subscription | Starter: 90 credits a month ($47). Pro: 200 ($97). Studio: 500 ($197). | Unused credits carry over to the next month |
| Pay-per-use | 10 to 2,000 credits in one purchase, $0.46 to $0.60 each | Never expire |
| Top-up | 50 credits for $29 (for subscribers who need extra) | Never expire |
New customers get 20% off their first card payment, applied automatically. There are no free credits or free trial.
When Credits Are Charged
Credits are deducted when you start a generation. That reserves the cost, since the underlying AI model starts working straight away. You see the price on the button before you click it, so nothing is a surprise.
When Credits Are Refunded
- The generation fails on our side or the model returns no result. Credits are refunded automatically.
- A job takes far too long. Long Next-Gen renders are cancelled after a set time and refunded.
- The result is blocked by the content filter. Credits are refunded, and the event counts as a strike under our content policy.
- The prompt breaks the content policy. It is stopped before generating, so no credits are used, and it counts as a strike.
Credits are not refunded because a result is not what you pictured. AI output varies, and the cure is to retry or refine the prompt. Our budgeting guide suggests how many attempts to plan for. For payment problems, contact support.
How Subscription Credits Carry Over
When your plan renews, its credits are added to your existing balance instead of replacing it. If you finish a month with 30 credits left and renew Starter, you start the next month with 120. If you cancel, you keep access through the end of the billing period you have paid for.
The credit costs page lists every tool and model.
One Project, Followed Through
Suppose you start the month with 90 credits. You make four 1-credit images, run six 2-credit Kling 2.5 Turbo clips, redo two of them, and upscale four keepers at 1 credit each. That is 4 + 12 + 4 + 4 = 24 credits, leaving 66. If you renew, the next month starts with 66 plus 90. Every step showed its price first, and nothing was lost to expiry.
Where to See Your Balance and the Prices
- Your balance shows in the studio header.
- Each tool shows its price on the generate button or next to the model choice.
- The credit costs page lists every tool and model, and the figures update when prices change.
Things That Do Not Use Credits
Browsing the studio, previewing presets and using the built-in stitching tool to join clips do not charge credits. Charges apply when a generation runs.
Frequently Asked Questions
When are AI video credits charged?
When you start a generation. The price is shown on the button before you click.
Do I get my credits back if a video fails?
Yes. Generations that fail on our side are refunded automatically.
Do credits expire?
Credits bought as a one-time purchase never expire. Unused subscription credits carry over because each renewal adds to your balance.
Can I get a refund if I do not like the result?
Credits are refunded for failed or blocked generations, not for results that differ from what you pictured. Retry or refine the prompt.
Where can I see how much each tool costs?
Every tool shows its price before you generate, and the credit costs page lists all of them.
Related Articles
- How to Budget Your AI Video Credits (Without Running Out)
- Pay-Per-Use vs Subscription for AI Video: Which Is Cheaper?
- AI Video Credits That Never Expire vs. Monthly Subscription Credits
- The Cheapest Way to Make AI Videos in 2026 (and What You Give Up)
- What every PulseMotionHub tool costs in credits
- Generation Failed? How Refunds Work on PulseMotionHub
- AI Video Content Policy Explained: Rules, Strikes and Appeals
Try It on Your Own Project
Buy a small amount of credits with no subscription, or subscribe from $47/mo. New customers get 20% off their first card payment.
⚡ Get Started →20% off first card payment automatically · Plans from $47/mo · Or pay-per-use, no subscription