Privacy Policy

Last updated: April 4, 2026

PulseMotionHub ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at pulsemotionhub.com and our AI video generation services.

1. Information We Collect

We collect the following types of information:

• Account information — your email address and display name when you create an account via email or Google Sign-In
• Usage data — credits used, videos generated, and timestamps of activity
• Uploaded content — images you upload for video generation and the motion prompts you provide
• Payment information — transaction IDs and payment status. We do not store your card details — payments are handled by Stripe and PayPal
• Technical data — browser type, IP address, and device information collected automatically when you visit our site

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process payments and manage your credit balance
• Send verification codes to confirm your email address
• Generate videos using your uploaded images and prompts
• Respond to support requests sent to support@pulsemotionhub.com
• Improve our platform and diagnose technical issues
• Prevent fraud and abuse of our free credit system

3. How We Share Your Information

We do not sell your personal information to third parties. We share information only in the following circumstances:

• AI providers — images and prompts are sent to fal.ai to generate your videos. Their privacy policy applies to this processing
• Payment processors — Stripe and PayPal process your payments. We share only the information necessary to complete your transaction
• Email service — we use Resend to send verification and transactional emails
• Legal requirements — we may disclose information if required by law or to protect the rights and safety of our users

4. Data Storage and Security

Your account data is stored securely in Google Firebase (Firestore). We use industry-standard security measures including encrypted connections (HTTPS), secure authentication tokens, and access controls.

Generated videos are hosted temporarily on fal.ai's servers and may expire after a period of time. We recommend downloading your generated videos promptly.

5. Cookies and Tracking

We use minimal cookies necessary for authentication and session management via Firebase Auth. We do not use advertising cookies or cross-site tracking. We may use Google Analytics to understand how users interact with our platform.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of non-essential communications

To exercise any of these rights, contact us at support@pulsemotionhub.com.

7. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

PulseMotionHub is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at support@pulsemotionhub.com and we will delete it promptly.

9. Third-Party Services

Our service integrates with the following third-party providers, each with their own privacy policies:

• Google Firebase — authentication and data storage
• fal.ai — AI video generation
• Stripe — payment processing
• PayPal — payment processing
• Resend — transactional email delivery
• Render — cloud hosting

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Continued use of PulseMotionHub after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

support@pulsemotionhub.com

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This Privacy Policy was last updated on April 4, 2026 and applies to all users of PulseMotionHub.